Faculty Profile

Sut I Wong

Professor - Department of Communication and Culture

Biography

 

Sut I Wong, PhD is a Professor in Communication and Leadership in the Department of Communication and Culture. She is currently a co-Director of the Nordic Centre for Internet and Society looking into new ways of working.

Her research interests include relationship-based leadership, virtual team leadership, human resource practices for individual innovative and proactive behaviors, such as job crafting. Her more recent research looks into management practices for digital change. Her work is extensively published in top-tier journals such as, among others, the Journal of Management, the Leadership Quarterly, Human Resource Management Journal and Human Resource Management.

Publications

Van Dick, Rolf; Lemoine, Jérémy E, Steffens, Niklas K., Kerschreiter, Rudolf, Akfirat, Serap Arslan, Avanzi, Lorenzo, Dumont, K, Epitropaki, Olga, Fransen, Katrien, Giessner, Steffen Robert, González, Roberto, Kark, Ronit, Lipponen, Jukka, Markovits, Yannis, Monzani, Lucas, Orosz, Gábor, Pandey, Diwakar, Roland-Levy, Christine, Schuh, Sebastian C, Sekiguchi, Tomoki, Song, Lynda Jiwen, Stouten, Jeroen, Tatachari, Srinivasan, Valdenegro, Daniel, van Bunderen, Lisanne, Voros, Viktor, Wong, Sut I, Zhang, Xin-an & Haslam, Alexander (2018)

Identity Leadership Going Global: Validation of the Identity Leadership Inventory (ILI) across 20 Countries

Journal of Occupational and Organizational Psychology

Sanders, Karin; Jorgensen, Frances, Shipton, Helen, Van Rossenberg, Yvonne, Cunha, Rita, Li, Xiaobei, Rodrigues, Ricardo, Wong, Sut I & Dysvik, Anders (2018)

Performance-based rewards and innovative behaviors

Human Resource Management

Wong, Sut I & Kuvaas, Bård (2018)

The Empowerment Expectation–Perception Gap: An Examination of Three Alternative Models

Human Resource Management Journal Doi: 10.1111/1748-8583.12177

Kost, Dominique; Fieseler, Christian & Wong, Sut I (2018)

Finding Meaning in a Hopeless Place? The Construction of Meaningfulness in Digital Microwork

Computers in Human Behavior Doi: 10.1016/j.chb.2018.01.002

New forms of employment centered on the completion of simple and atomized tasks, such as online microwork, raise the question of the possible gratifications that could be derived from such work when compared to more traditional labor arrangements. Our research presented here focuses on how microworkers construct meaningfulness, based on the accounts of workers on the crowdsourcing platform Amazon Mechanical Turk. We draw upon a relational job design perspective to explore why microworkers experience meaningfulness in their work. We found four sources of meaningfulness: rewards, self-improvement, moral, and social. These four sources vary in the degree to which they were internal or external in focus, and in their level of rationalization (concrete or abstract). This may explain why such types of employment are appealing despite a lack of organizational-support structures and points to the need to better understand cue provision in virtual, platform-enabled work settings.

Wong, Sut I; Solberg, Elizabeth, Junni, Paulina & Giessner, Steffen Robert (2017)

The role of human resource management practices in mergers & acquisitions

Tarba, Shlomo Y.; Cooper, Cary L., Sarala, Riikka M. & Ahammad, Mohammad F. (red.). Mergers and Acquisitions in Practice

Wong, Sut I; Škerlavaj, Miha & Černe, Matej (2017)

Build Coalitions to Fit: Autonomy Expectations, Competence Mobilization, and Job Crafting

Human Resource Management, 56(5), s. 785- 801. Doi: 10.1002/hrm.21805

Wong, Sut I (2017)

Influencing upward: Subordinates’ responses to leaders’ (un)awareness of their empowerment expectations

International Journal of Human Resource Management Doi: 10.1080/09585192.2017.1299194

Sunagic, Mirha & Wong, Sut I (2016)

Ansattes frie ytringer: Ledernes rolle

Alm, Kristian; Brown, Richard Mark & Røyseng, Sigrid (red.). Kommunikasjon og ytringsfrihet i organisasjoner

Bogilovic, Sabina; Škerlavaj, Miha & Wong, Sut I (2016)

Idea implementation and cultural intelligence

Škerlavaj, Miha; Černe, Matej, Dysvik, Anders & Carlsen, Arne (red.). Capitalizing on creativity at work: Fostering the implementation of creative ideas in organizations

Solberg, Elizabeth & Wong, Sut I (2016)

Crafting one's job to take charge of role overload: When proactivity requires adaptivity across levels

Leadership Quarterly, 27(5), s. 713- 725. Doi: 10.1016/j.leaqua.2016.03.001

The present study investigates employees' job crafting behavior in the context of perceived role overload, and identifies employees' perceived ability to deal with work change (i.e., “perceived adaptivity”) and leaders' need for structure as moderators positively influencing this relationship. A two-wave panel field study of 47 leaders and 143 employees in a Norwegian manufacturing firm found that perceived role overload related negatively to employees' job crafting, as hypothesized. Employees' perceived adaptivity alone did not increase job crafting in role overload situations, as predicted. Rather, the relationship between perceived role overload and job crafting was only positive when employees' perceived adaptivity was high and their leaders' need for structure was low. Thus, employees' job crafting in role overload situations depends on the interactive fit between employees' and leaders' adaptive capabilities. Implications for the socially embedded theory of job crafting and leadership practice are discussed.

Giessner, Steffen Robert; Horten, K. E. & Wong, Sut I (2016)

Identity management during organizational mergers: Empirical insights and policy advices

Social Issues and Policy Review, 10(1), s. 47- 81. Doi: 10.1111/sipr.12018

Humborstad, Sut I Wong & Dysvik, Anders (2015)

Organizational Tenure and Mastery-Avoidance Goals: The Moderating Role of Psychological Empowerment

International Journal of Human Resource Management, 27(12), s. 1237- 1251. Doi: 10.1080/09585192.2015.1061579

Humborstad, Sut I Wong & Giessner, Steffen Robert (2015)

The thin line between empowering and laissez-faire leadership: An expectancy match perspective

Journal of management Doi: 10.1177/0149206315574597

Humborstad, Sut I Wong (2014)

When industrial democracy and empowerment go hand-in-hand: A co-power approach

Economic and Industrial Democracy, 35(3), s. 391- 411. Doi: 10.1177/0143831X13484605

Humborstad, Sut I Wong; Nerstad, Christina G. L. & Dysvik, Anders (2014)

Empowering leadership, employee goal orientations and work performance: A competing hypothesis approach

Personnel review, 43(2), s. 246- 271. Doi: 10.1108/PR-01-2012-0008

Kopperud, Karoline; Martinsen, Øyvind L. & Humborstad, Sut I Wong (2014)

Engaging leaders in the eyes of the beholder: On the relationship between transformational leadership, work engagement, service climate, and self-other agreement

Journal of Leadership and Organizational Studies, 21(1), s. 29- 42. Doi: 10.1177/1548051813475666

Humborstad, Sut I Wong & Kuvaas, Bård (2013)

Mutuality in leader-subordinate empowerment expectation: Its impact on role ambiguity and intrinsic motivation

Leadership Quarterly, 24(2), s. 363- 377. Doi: 10.1016/j.leaqua.2013.01.003

Humborstad, Sut I Wong (2012)

Institutional effects of empowerment: A comparison between an Anglo-Saxon and Scandinavian context

International Journal of Human Resource Management, 23(11), s. 2221- 2237. Doi: 10.1080/09585192.2011.633276

Humborstad, Sut I Wong (2011)

Institutional effects of empowerment: a comparison between the Anglo-Saxon and Scandinavian contexts

International Journal of Human Resource Management Doi: 10.1080/09585192.2011.633276

Humborstad, Sut I Wong & Perry, Chad (2011)

Employee empowerment, job satisfaction and organizational commitment An in-depth empirical investigation

Chinese Management Studies, 5(3), s. 325- 344. Doi: 10.1108/17506141111163390

Humborstad, Sut I Wong; Cheng, Soo-May & Ng, K. K. (2010)

Chinese tourists in Macao: How individual and group visitors perceive service quality

Journal of Macao Polytechnic Institute, 4, s. 15- 30.

Cheng, Soo May; Ng, Kwan Keung & Humborstad, Sut I Wong (2010)

Chinese cultural dimensions in perceptions of service quality

Journal of China Tourism Research, 6(3), s. 244- 258.

Wong, Sut I; Humborstad, Bjarte & Whitfield, Richard (2008)

Burnout and service employees’ willingness to deliver quality service

Journal of Human Resources in Hospitality & Tourism, 7(1), s. 45- 64.

Wong, Sut I; Humborstad, Bjarte, Whitfield, Richard & Perry, Chad (2008)

Implementation of empowerment in Chinese high power distance organizations

International Journal of Human Resource Management, 19(7), s. 1351- 1366.

Bjugstad, Therese; Berntzen, Marthe Nordengen & Wong, Sut I (2018)

Lederkommunikasjon: En nøkkel for medarbeiderengasjement

[Article in business/trade/industry journal]. Magma - Tidsskrift for økonomi og ledelse, 21(4), s. 40- 48. Doi: http://hdl.handle.net/11250/2501759

Medarbeideres engasjement på jobb ansees som en nøkkelfaktor for bedrifters ytelse og prestasjoner. Gallup-undersøkelser viser imidlertid at urovekkende få medarbeidere opplever aktivt engasjement i sitt arbeid (Crabtree, 2013). Medarbeiderengasjement påvirkes av lederes kommunikasjon, der ikke bare hva, men også hvordan ledere kommuniserer spiller inn. Likevel mangler det empirisk forskning på forholdet mellom lederes kommunikasjonsferdigheter og medarbeiderengasjement, samt hvilken rolle kommunikasjonstrening spiller i dette forholdet. Denne studien undersøker derfor hvordan kommunikasjonstrening for ledere kan relateres til lederes kommunikasjonsytelse og medarbeiderengasjement. Studien benytter data samlet inn i perioden 2013-2015 blant ansatte i DNB. I denne perioden deltok 138 av selskapets ledere i et kommunikasjonstreningsprogram i regi av ZYNK Communication and Leadership AS. Resultatene fra undersøkelsen viste en sammenheng mellom kommunikasjonsytelse etter kommunikasjonstrening og nivået av medarbeiderengasjement blant ansatte. Dette indikerer at bedrifter kan dra nytte av å tilby sine ledere å utvikle sine kommunikasjonsferdigheter for økt medarbeiderengasjement.

Wong, Sut I & Berntzen, Marthe Nordengen (2018)

Leading virtually - When transformation get lost in virtual translation

[Academic lecture]. 5th International Conference on Management and Organization.

Wong, Sut I & Berntzen, Marthe Nordengen (2018)

Transformational Leadership and Leader-Member Exchange (LMX) in Virtual Teams: The Roles of Electronic Dependence and Team Task Interdependence

[Academic lecture]. Academy of Management Annual Meeting.

Berntzen, Marthe Nordengen; Wong, Sut I & Steen, Fredrik Hopen (2018)

When the favor is not seen as genuine – the moderating roles of social- and economic LMX on the relationship between empowering leadership and OCB

[Academic lecture]. 3rd Interdisciplinary Perspectives on Leadership Symposium.

Van Dick, Rolf; Lemoine, Jeremy, Steffens, Niklas K, Kerschreiter, R, Akfirat, Serap Arslan, Avanzi, Lorenzo, Dumont, K, Epitropaki, Olga, Fransen, K, Giessner, Steffen Robert, Gonzales, Roberto, Kark, Ronit, Lipponen, Jukka, Markovits, Yannis, Monzani, Lucas, Orosz, Gábor, Pandey, Diwakar, Roland-Levy, Christine, Schuh, S, Sekiguchi, Tomoki, Song, Lynda Jiwen, Stouten, Jeroen, Tatachari, Srinivasan, Valdenegro, Daniel, van Bunderen, Lisanne, Voros, Viktor, Wong, Sut I, Zhang, Xinan & Haslam, Alexander (2017)

Identity leadership going global: Validation of the Identity Leadership Inventory across 20 countries

[Academic lecture]. Tagung der Fachgruppe Arbeits-, Organisations- und Wirschaftspsychologie.

Van Dick, Rolf; Lemoine, Jeremy, Steffens, Niklas K., Kerschreiter, Rudolf, Akfirat, Serap Arslan, Avanzi, Lorenzo, Epitropaki, Olga, Fransen, Katrien, Giessner, Steffen Robert, Gonzales, Roberto G., Kark, Ronit, Lipponen, Jukka, Markovits, Yannis, Monzani, Lucas, Orosz, Gábor, Pandey, Diwakar, Roland-Levy, Christine, Schuh, Sebastian C, Sekiguchi, Tomoki, Song, Lynda Jiwen, Stouten, Jeroen, Tatchari, Srinivasan, Valdenegro, Daniel, van Bunderen, Lisanne, Wong, Sut I, Zhang, Xin-an & Haslam, Alexander (2017)

Global Identity leadership: Validation of the Identity Leadership Inventory across 20 countries

[Academic lecture]. General meeting 2017 european association of social psychology.

Wong, Sut I (2017)

Transformational Leadership and Virtual Team Performance: A Situational Leadership Perspective

[Academic lecture]. 6th ESMT OB-Conference.

Wong, Sut I; Černe, Matej, Fieseler, Christian & Bunjak, Aldijana (2017)

When creative efficacy is being challenged: The relationship between feedback valence and creative performance for crowdworkers

[Academic lecture]. EAWOP.

Giessner, Steffen Robert; Wong, Sut I, Fieseler, Christian, van Baalen, Christoph & Roufanis, Vasilis (2017)

How to implement new ways of work to increase organizational attractiveness

[Academic lecture]. EAWOP.

Bunjak, Aldijana; Černe, Matej & Wong, Sut I (2017)

Realistic optimism in the workplace: The (mis)match in leader-follower optimism and followers’ performance

[Academic lecture]. EAWOP.

Wong, Sut I; Černe, Matej, Fieseler, Christian & Connelly, Catherine (2017)

Working in the Digitized Economy. HRM Theory & Practice

[Academic lecture]. Academy of Management Annual Meeting.

Kost, Dominique; Fieseler, Christian & Wong, Sut I (2017)

Micro-Entrepreneurs and the Art of Life-Crafting

[Academic lecture]. 7th Community, Work & Family Conference.

Kost, Dominique; Fieseler, Christian & Wong, Sut I (2017)

Now that we are all here – The effect of task- and relationship-focused leadership behaviors on co-presence and performance in virtual teams

[Academic lecture]. EAWOP.

Wong, Sut I; Kost, Dominique & Fieseler, Christian (2017)

Collaborative Crafting in Pursuit of a Career. The Case of Crowdworkers in the Gig Economy

[Academic lecture]. Academy of Management Annual Meeting.

Kost, Dominique; Wong, Sut I & Fieseler, Christian (2016)

Finding meaning in a hopeless place: The construction of meaning in digital Microwork.

[Academic lecture]. Academy of Management.

Solberg, Elizabeth & Wong, Sut I (2015)

Crafting one’s job to cope with role overload: when proactivity requires adaptivity across levels. Presented in the symposium, “Proactivity at work: novel perspectives on effectiveness and social context,” chaired by K. Strauss and C. Uri

[Academic lecture]. Academy of Management Annual Meeting.

Nerstad, Christina G. L.; Richardsen, Astrid M. & Humborstad, Sut I Wong (2015)

Is work engagement always a good thing? The role of the motivational climate

[Academic lecture]. Academy of Management Annual Meeting 2015.

Jørgensen, Frances; van Rosenberg, Yvonne, Sanders, Karin, Shipton, Helen, Gomes, Jorge, Rodrigues, Ricardo, Cunha, Rita, Dysvik, Anders, Škerlavaj, Miha & Humborstad, Sut I Wong (2015)

Do you see what I see? An investigation of managers’ and employees’ perceptions of HRM

[Academic lecture]. EAWOP 2015.

Sanders, Kristin; Wang, Ying, Shipton, Helen, van Rosenberg, Yvonne, Gomes, Jorge, Jørgensen, Frances, Rodrigues, Ricardo, Cunha, Rita, Dysvik, Anders, Škerlavaj, Miha & Humborstad, Sut I Wong (2015)

High Commitment HRM, HRM Process and Innovative behavior: the effects in nine countries

[Academic lecture]. EAWOP 2015.

Humborstad, Sut I Wong (2014)

How the Cultural Background Influences Social Responsibility

[Academic lecture]. The Intensive Summer Program.

Humborstad, Sut I Wong (2014)

Cross cultural competency: The key to success for global business

[Academic lecture]. Career Development Roudtable.

Nerstad, Christina G. L.; Richardsen, Astrid Marie & Humborstad, Sut I Wong (2013)

THE “DARK SIDE” OF ENGAGEMENT AND THE MODERATING ROLE OF THE MOTIVATIONAL CLIMATE AT WORK

[Academic lecture]. Work; Health and Stress Conference.

Humborstad, Sut I Wong (2013)

Building coalitions for job crafting: Leader-subordinate autonomy expectation (in)congruence and subordinate perceived competence mobilization

[Academic lecture]. Erasmus Research seminar.

Humborstad, Sut I Wong (2013)

Empowerment at work: Leader-subordinate contract

[Academic lecture]. AMPS temasamling.

Humborstad, Sut I Wong (2013)

Empowerment at work: Managing expectations as a key to success

[Academic lecture]. Leader Tool Box Seminar.

Humborstad, Sut I Wong (2013)

When industrial democracy and empowerment go hand in hand: A co-power approach

[Academic lecture]. the Annual Meeting of the Academy of Management.

Humborstad, Sut I Wong (2013)

Organizational tenure and mastery-avoidance goal orientation: The moderating role of psychological empowerment

[Academic lecture]. the Annual Meeting of the Academy of Management.

Humborstad, Sut I Wong (2013)

Influencing upward: Subordinates’ responses to leader’s awareness of their empowerment expectations

[Academic lecture]. the Annual Meeting of the Academy of Management.

Humborstad, Sut I Wong & Škerlavaj, Miha (2013)

Building Coalitions for Job Crafting: Leader-subordinate Autonomy Expectation (In)Congruence and Subordinate Perceived Competence Mobilization

[Academic lecture]. BI Leadership and organizational behavior friday seminar series.

Nerstad, Christina G. L.; Richardsen, Astrid Marie & Humborstad, Sut I Wong (2013)

The ”dark side” of engagement and the motivational climate at work

[Academic lecture]. Work, Stress and Health Conference (WSH).

Humborstad, Sut I Wong; Nerstad, Christina G. L. & Dysvik, Anders (2012)

Empowering Leadership and Subordinate Performance: The Moderating Role of Individual Goal Orientation

[Academic lecture]. Academy of Management Annual Meeting.

Humborstad, Sut I Wong (2012)

Leader-subordinate empowerment expectation gap: The impact on individual innovation

[Academic lecture]. the Academy of Innovation and Entrepreneurship.

Humborstad, Sut I Wong & Nerstad, Christina G. Leonore (2012)

Empowering leadership and employee performance: The moderating role of individual goal orientation

[Academic lecture]. the Annual Meeting of the Academy of Management.

Humborstad, Sut I Wong (2012)

The empowerment expectation – perception gap: An examination of three competing models

[Academic lecture]. the Annual Meeting of the Academy of Management.

Humborstad, Sut I Wong (2011)

Empowerment and industrial democracy: The Scandinavian model

[Academic lecture]. The Asian Business & Management Conference 2011.

Humborstad, Sut I Wong (2010)

When empowerment meets social exchange – The mechanism of power generation

[Academic lecture]. The 7th Asia Academy of Management (AAOM) Conference Proceeding: Asian Management: Challenges and Opportunities in Turbulent Times.

Humborstad, Sut I Wong (2010)

Empowerment and job burnout: An empirical investigation

[Academic lecture]. The 7th Asia Academy of Management (AAOM) Conference Proceeding: Asian Management: Challenges and Opportunities in Turbulent Times.

Humborstad, Sut I Wong (2010)

Social-structure & psychological empowerment: A ten year narrative review

[Academic lecture]. Academy of Management Annual Meeting 2010.

Humborstad, Sut I Wong (2010)

Institute effects of empowerment: A comparison between an Anglo-Saxon and Scandinavian context

[Academic lecture]. Academy of Management Annual Meeting.

Humborstad, Sut I. Wong; Cheng, Soo May & Ng, Kwan Keung (2010)

Chinese tourists in Macao: How individual and group visitors perceive service quality

[Article in business/trade/industry journal]. ?, s. 15- 30.

Wong, Sut I; Cheng, So May & Ng, K. K. (2008)

Service quality perceptions by Chinese tourists in Macau: Differences between individual and tour group visitors

[Academic lecture]. the International Conference of Tourism.

Humborstad, Bjarte; Wong, Sut I & Whitfield, Richard (2008)

Team climate and individual learning in Chinese organizations

[Academic lecture]. Academy of Management Annual Meeting, Anaheim, California, August 2008.

Ng, K. K.; Cheng, So May & Wong, Sut I (2007)

Perceptions of retail service quality, satisfaction and behavioral intentions of Chinese visitors in Macau

[Academic lecture]. the Second International Conference on Destination Branding and Marketing for Regional Tourism Development.

Academic Degrees
Year Academic Department Degree
2013 BI Norwegian Business School Ph.D.
2008 Catholic University of Portugal D.B.A.
2004 Catholic University of Portugal Master of Business Administration
2000 University of Macau B.B.A.
2013 BI Norwegian Business School Ph.D.
2008 Catholic University of Portugal D.B.A.
2004 Catholic University of Portugal Master of Business Administration
2000 University of Macau B.B.A.
Work Experience
Year Employer Job Title
2017 - Present University of Ljubljana Adjunct faculty
2016 - Present BI Norwegian Business School Professor
2016 - Present Dynamic Relationships Management Journal Editoral Board
2016 - Present Nordic Centre for Internet and Society Director
2016 - 2016 Rotterdam School of Management, Erasmus University Visiting Scholar
2013 - 2016 BI Norwegian Business School Associate Professor
2012 - 2012 SCANCOR at Stanford University Visiting Scholar
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