Employee Profile

John Chandler Johnson

Associate Professor - Department of Strategy and Entrepreneurship


Andersen, Espen; Johnson, John Chandler, Kolbjørnsrud, Vegard & Sannes, Ragnvald (2018)

The data-driven organization: Intelligence at SCALE

Sasson, Amir (red.). At the Forefront, Looking Ahead: Research-Based Answers to Contemporary Uncertainties of Management

Evolving at an unprecedented pace, digital technologies promise to automate not only labor-intensive and repetitive work, but also the traditional and exclusive domain of educated humans—knowledge work. This is evident in the new ways of reaching customers and coordinating activities, as well as in the fact that companies conducting a business built on the new technologies now constitute the world’s largest enterprises. The presence and evolution of these companies challenge established divisions of labor between man and machine, and almost casually redraws the boundaries between industries. Machine learning and analytics challenge the managers leading and the managerial scientists studying organizations. Everybody says they want to be data driven—but what does a company really need to do to achieve that? This article will explore the managerial, organizational, and strategic implications of allowing an ever increasing number of organizational decisions to be taken not by managers employing intuition and common sense, but by algorithms and learning systems based on massive amounts of data derived from electronically based customer interactions. We argue that these companies can be thought of as “intelligent enterprises” with enhanced abilities to sense, comprehend, act, learn and explain (SCALE) their environment and their interactions with it. To acquire these capabilities, managers need to cede authority over some decisions while acquiring new capabilities and roles for themselves.

Sasson, Amir & Johnson, John Chandler (2016)

The 3D printing order: variability, supercenters and supply chain reconfigurations

International Journal of Physical Distribution & Logistics Management, 46(1), s. 82- 94. Doi: 10.1108/IJPDLM-10-2015-0257

Academic Degrees
Year Academic Department Degree
2013 Stanford University Ph.D.
2006 Stanford University M.S.
2000 University of Chicago M.A.
1997 University of Washington B.A.
Work Experience
Year Employer Job Title
2013 - Present BI Norwegian Business School Assistant professor