Faculty Profile

Ragnhild Kvålshaugen

Professor Chair - Department of Strategy and Entrepreneurship

Publications

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2016)

Ledelse som profesjon i Norge - fagkompetanse versus ledelseskompetanse

Døving, Erik; Elstad, Beate & Storvik, Aagoth Elise Lossius (red.). Profesjon og ledelse

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2015)

Lasting temporariness: Projects as capability bridges across time and organizational levels

Academy of Management. Annual Meeting Proceedings Doi: 10.5465/AMBPP.2015.18086abstract

This study reveals how learning and experiences accumulated in temporary projects contribute to capability development and change of strategic orientation in project-based organizations. We argue that capability development in project-based organizations must rest upon an understanding of projects as “capability bridges”, thus contrasting extant literature’s common treatise of the temporariness inherent in project-based organizing. This paper presents an analytical framework that identifies how capabilities develop over time and across levels in specific contexts. The empirical data is derived from a longitudinal case study of capability development in an international project-based professional service firm. The case study demonstrates how projects function as bridges connecting both past, present and future, and individual-, project and- organization levels, thus illustrating the temporality of capabilities, on the one hand, and the multi- level features of capabilities, on the other hand. Thus, this study shows how knowledge and experiences accumulated from past and current projects influence the formation of future capabilities and strategies. Simultaneously, anticipations of the future influence current activities and the utilization of past project experiences. This leads to an improved understanding how capabilities are developed across organizational levels and across time.

Kvålshaugen, Ragnhild; Hydle, Katja Maria & Brehmer, Per Olof (2015)

Innovative Capabilities in International Professional Service Firms: Enabling Trade-Offs between Past, Present and Future Service Provision

Journal of Professions and Organization, 2(2), s. 148- 167. Doi: 10.1093/jpo/jov005 - Fulltekst i vitenarkiv

This study examines the relationship between service provision and innovation in international professional service firms (IPSFs). Through an extended study in one IPSF, we find that innovation stems from the provision of services in the past and present. Different service provisions offer different learning opportunities which influence the modification, renewal, and creation of service concepts,service processes, technologies, and relationships. In order to take advantage of the learning opportunities, certain operational and dynamics capabilities are identified as important. With regard to operational capabilities, understanding customer needs, internal learning, formalization, external and relational learning, integration, and commercialization are identified as important capabilities. Further, two dynamic capabilities driving innovation are identified: learning and knowledge accumulation and scaling and expanding the service portfolio. The learning and knowledge accumulation apability is grounded in the efficient provision of standardized-provided services. By providing these services, insights into customer’s needs are gained, specialized expertise is developed, and reputation and legitimacy for solving novel and complex problems increase. The scaling and expanding capability enables the IPSF to develop customized–co-produced services into standardized-provided services over time with global outreach. Our study shows that careful management of the service portfolio is of utmost strategic importance for the sustainable competitive advantage of IPSFs

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2014)

Constraint-Shattering Practices and Creative Action in Organizations

Organization Studies, 35(4), s. 587- 611. Doi: 10.1177/0170840613517597 - Fulltekst i vitenarkiv

This study contributes insights on how actors cope with constraints in ill-structured problem-solving situations, and what implications this coping has for creative action. To date, most research on constraint handling has treated constraints, regardless of their nature, origin, or role, as external factors that enable or hinder creativity. In contrast, we consider constraints to be inextricably intertwined with all creative action. We focus our study on one specific practice for constraint handling: namely, shattering. Empirical data were collected for 12 projects in two engineering consulting firms, and four shattering practices were identified: protesting, proposing, betraying, and sabotaging. We discuss their enactment in various parts of the problem space and their implications for the management of creative action in organizations.

Kvålshaugen, Ragnhild & Amdam, Rolv Petter Storvik (2014)

Stability and change in managerial elites: The institution of management education in Norway from 1936 to 2009

Management & Organizational History, 9(3), s. 272- 287. Doi: 10.1080/17449359.2013.879725 - Fulltekst i vitenarkiv

Market transformations and organisational changes lead to new needs for managerial competence, and such changes are proposed to influence the institution of management education over time. However, in an examination of the educational backgrounds of Norwegian CEOs from 1936 to 2009, this paper finds that changes in the institution of management education cannot be interpreted as direct responses to the organisational and external changes that companies face. This study suggests that the institution of management education is modified rather than fundamentally changed. These modifications can largely be explained by the concepts of institutional solidarity (i.e. dominant agents define what management education is, and this understanding is difficult to change due to path dependencies in the recruitment of top managers) and institutional plasticity (i.e. the “stretching” of established institutional scripts to fit new contexts).

Breunig, Karl Joachim; Kvålshaugen, Ragnhild & Hydle, Katja Maria (2013)

Knowing your boundaries: Integration opportunities in international professional service firms

Journal of World Business, 49(4), s. 502- 511. Doi: 10.1016/j.jwb.2013.12.004 - Fulltekst i vitenarkiv

This study presents three different business models (continuous, repetitious, and unique) identified in international professional service firms that pursue a transnational strategy. These business models have varying opportunities for global integration. We extend the integration–responsiveness framework by offering a framework for analyzing how to balance global integration with local responsiveness when pursuing a transnational strategy. By identifying the content, structure, and governance transactions of the three business models, we can determine when to pursue headquarters-initiated global integration and when to choose strategies that ensure local responsiveness and subsidiary competitiveness in local markets.

Hydle, Katja Maria; Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2013)

Transnational practices in communities of task and communities of learning

Management Learning, 45(5), s. 609- 629. Doi: 10.1177/1350507613500881 - Fulltekst i vitenarkiv

This article explores situated practices in communities that provide transnational services. Communities of practice generally focus on reinforcing local ties. Our study identifies two distinctive but interdependent communities of practice that are transnational and virtual: one community consists of employees who share work and tasks, labeled communities of task; the other consists of employees who jointly share and create knowledge, labeled communities of learning. We extend the existing community of practice literature by providing a heterogeneous understanding of the different types of situated practices, claiming that the situated practices of sharing work and sharing knowledge stem from the type of participation within the communities, either through service relays or virtual servicing. Empirical data in this study were collected from two transnational professional service firms. Our study shows that both types of communities benefit from managerial facilitation, even though one community type is more formal and the other is informal.

Kvålshaugen, Ragnhild (2012)

Kunnskapsbaserte tjenesteytere: Koblere og meglere av kunnskap i norsk næringsliv

Magma - Tidsskrift for økonomi og ledelse, 15(1), s. 41- 50.

Amdam, Rolv Petter & Kvålshaugen, Ragnhild (2010)

Utdanning av norske næringslivstopper kontinuitet eller brudd?

Magma - Tidsskrift for økonomi og ledelse, 13(3), s. 37- 42.

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2009)

Mercury and Minerva: Scences from a Marriage

Wedlin, Linda; Sahlin, Kerstin & Grafström, Maria (red.). Exploring the Worlds of Mercury and Minerva. Essays for Lars Engwall

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2009)

Strategisk kompetansestyring i prosjektbaserte organisasjoner - fra et forbrukerperspektiv til et produsent perspektiv

Praktisk økonomi og finans, 25(3), s. 73- 81.

Skjølsvik, Tale; Løwendahl, Bente R., Kvålshaugen, Ragnhild & FOSSTENLØKKEN, Siw Marita (2007)

Choosing to learn and learning to choose: strategies for client co-production and knowledge development

California Management Review, 49(3), s. 110- 128.

Kvålshaugen, Ragnhild (2007)

Autentisk ledelse - en effektiv lederstil?

Magma - Tidsskrift for økonomi og ledelse, 10(5), s. 22- 28.

Kvålshaugen, Ragnhild; Vabø, Agnete & Larsen, Eirinn (2003)

National Heterogeneity in Standardised Programmes of Business Education

Inside the business schools: The content of European business education

Kvålshaugen, Ragnhild (2003)

Likevekt, motvekt og mangfold

ISCO Group, IIC Partners, Executive Search Worldwide

Amdam, Rolv Petter; Kvålshaugen, Ragnhild & Larsen, Eirinn (2003)

The Power of Content revisited

Rolv Petter Amdam, Ragnhild Kvålshaugen and Eirinn Larsen (eds.): Inside the Business Schools: The Content of European Business Education

Kvålshaugen, Ragnhild; Løwendahl, Bente R. & Wenstøp, Fred (2003)

Fra beslutning til gjennomføring

Grunnbok i strategi

Kvålshaugen, Ragnhild; Sanchez, Ron & Heene, Aimé (2000)

Implicit Theories of Strategy and Managerial Discretion

Advances in Applied Business Strategy

In this paper the manager's strategic way-of-thinking is in focus. A strategic way-of thinking consists of a number of thematic sets of values, assumptions, beliefs, ideas and thoughts about management and strategic development in organizations. Some of these ideas are implicit (beyond awareness), and are based on some preconceived, implicit understanding of what to do in order to make the "right" choices, and what the "right" choices might be. These preconceived ideas are labeled implicit theories of strategy. The paper explains the concept of implicit theories of strategy, how this concept relates to strategic decision-making and where it originates. Some propositions for further research are suggested related to the topics presented above. Implicit theories of strategy can contribute to a development of the competence-based management perspective and this is also discussed. At the end, some suggestions for how to study implicit theories of strategy are proposed.

Kvålshaugen, Ragnhild & Amdam, Rolv Petter (2000)

Etablering og utvikling av ledelseskulturer: Norsk kenningisme

Nordiske organisasjonsstudier, 2, 1, s. 84- 106.

Artikkelen fokuserer på hvordan en ledelseskultur etableres og utvikles. Hovedvekten er lagt på å forklare hvilke faktorer som er viktige for lederes valg av ledelsesideer og årsakene til at disse ideene blir spredt utover flere bedrifter og over tid. Ledelseskulturen som bidrar til det empiriske grunnlaget for artikkelen er kenningisme - en ledelseskultur som utviklet seg blant norske bedriftsledere som brukte George Kenning (amerikansk ledelseskonsulent) og hans ledelsesprinsipper til å definere hva ledelse er, og som betraktet ham som en betydningsfull rådgiver. Studien viser at en ledelseskultur over tid kan utvikles til å bli en mote. Videre behøver ikke moten nødvendigvis å dø helt ut, men snarere gjenoppstå i en ny og mer moderne utgave. Funnene fra studien antyder også at man bør studere utviklingen av ledelseskulturer i et evolusjonært perspektiv, siden en slik kultur utvikles over tid og gjennomgår ulike utviklingsfaser. The paper focuses on how a management culture was established and developed. The emphasis is on explaining which factors that have major influence on managers' choices of management ideas and the reasons for the diffusion of these ideas among organizations and over time. The case used to exemplify these relationships is the diffu-sion of George Kenning's management philosophy in Norway. He was an American management consultant helping some Norwegian managers to define management and managerial roles. This study shows that a management culture develops over time and after a while even becomes a fashion. It also shows that a management fashion do not necessarily suddenly die. It might be revitalized and arise in new forms. The findings in the study, thus, suggest that applying an evolutionary perspective on the development of a management culture might enhance the understanding of this formation process.

Kvålshaugen, Ragnhild (1998)

Hvordan påvirker ulike kunnskapskilder lederes praksis

Magma - Tidsskrift for økonomi og ledelse

Kvålshaugen, Ragnhild (1997)

Sosiale paradokser og organisasjonsutvikling

Beta. Scandinavian Journal of Business Research, s. 62- 73.

Kvålshaugen, Ragnhild & Amdam, Rolv Petter (1)

Educational and Social Construction of Managerial Practice

Vezetéstudomány / Budapest Management Review

Educational and Social Construction of Managerial Practice

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2016)

Mer globale toppledere?

Kapital [Fagblad]

Kvålshaugen, Ragnhild (2015)

Hva er den verste kombinasjonen av destruktiv sjefing og sabøterer i arbeidslivet. https://radio.nrk.no/serie/ekko-helg/MDSP31002415/24-10-2015#t=2m5s

NRK P2 Ekko helg [Radio]

Kvålshaugen, Ragnhild & Lisø, Kim Robert (2015)

Byggebransjen er lite innovativ

Byggeindustrien/Bygg.no [Internett]

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2014)

Valgets kval for internasjonale firmaer: pakkeløsning eller skreddersøm (http://forskning.no/naeringsliv/2014/11/tjenester-pa-tvers-av-landegrenser)

forskning.no og BI Business Review [Internett]

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2014)

Utdanner næringslivseliten http://www.bi.no/bizreview/artikler/utdanner-naringslivseliten/

BI Business Review [Internett]

Kvålshaugen, Ragnhild & Myrtveit, Ingunn (2014)

Oppmerksomt tilstede

Kapital [Fagblad]

Er mindfulness et nyttig konsept for å skape bedre organisasjoner eller en ny organisasjonsmote? spør Ragnhild Kvålshaugen og Ingunn Myrtveit ved Handelshøyskolen BI.

Kvålshaugen, Ragnhild (2014)

Ledere må lytte til de som saboterer og sutrer http://e24.no/jobb/ledertalentene/ledertalentene-2014/bi-forsker-ledere-maa-lytte-til-de-som-saboterer-og-sutrer/23298546

E24.no [Internett]

Kvålshaugen, Ragnhild (2014)

Hindringer kan gjøre oss mer kreative - http://www.bi.no/bizreview/artikler/hindringer-kan-gjore-oss-mer-kreative/

BI Business Review [Internett]

Kvålshaugen, Ragnhild (2014)

Mer kreativ av problemer

forskning.no - http://forskning.no/2014/09/hindringer-kan-gj [Fagblad]

Kvålshaugen, Ragnhild (2014)

Ni råd for å bli mer effektiv

NRK: http://www.nrk.no/livsstil/slik-blir-du-mer-effektiv-1. [Internett]

Kvålshaugen, Ragnhild; Breunig, Karl Joachim, Klitzing, Helge & jacobsen, siw ellen (2011)

Et system for å dele kunnskap

Forskningsrådet.no [Internett]

Kvålshaugen, Ragnhild (2011)

Dominante ledere mer ekstreme

Ukeavisen ledelse [Avis]

Kvålshaugen, Ragnhild (2011)

Menn 50 pluss er overvurdert

Dagens Næringsliv [Avis]

Kvålshaugen, Ragnhild (2011)

Tilbakeskritt for Vestre Viken

Asker og Bærum Budstikka [Avis]

Kvålshaugen, Ragnhild (2011)

Kritisk til autentisk ledelse

Dagens Næringsliv [Avis]

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2010)

Viktig med klima for læring på jobben

Energico nr. 3, 2010 [Fagblad]

Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2010)

Hverdagslæring

Økonomisk Rapport [Fagblad]

Kvålshaugen, Ragnhild (2001)

Ensartet elite skadelig for næringslivet

Dagens næringsliv [Kronikk]

Kvålshaugen, Ragnhild (2001)

Ledere er for like

? [Kronikk]

Kvålshaugen, Ragnhild (1)

Autentiske ledere lykkes

Kapital [Kronikk]

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2018)

Narratives and the Financialization; The Narrative that Transformed Capitalism in Norway in the 1980s

[Academic lecture]. Business History Conference 2018.

Tomassen, Sverre & Kvålshaugen, Ragnhild (2017)

The Effect of Coordination Mechanisms on Knowledge Adoption Across Types of Work in MNCs

[Academic lecture]. SMS Conference.

Amdam, Rolv Petter Storvik & Kvålshaugen, Ragnhild (2017)

Norske toppledere og deres utdanningsbakgrunn i 2016

[Article in business/trade/industry journal]. Magma - Tidsskrift for økonomi og ledelse, 20(5), s. 64- 69.

Breunig, Karl Joachim & Kvålshaugen, Ragnhild (2016)

Routine change: Mindful enactments of misalignments betwenn the ostensive aspects of the routine and its performance

[Academic lecture]. 76th AoM Annual Meeting.

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2015)

Lasting Temporariness: Projects as Capability Bridges across Time and Organizational Levels

[Academic lecture]. The 75th Annual Meeting of the Academy of Management.

Breunig, Karl Joachim; Söderlund, Jonas & Kvålshaugen, Ragnhild (2014)

Lasting temporariness: Longitudinally assessing multiple outcomes of temporary project work

[Academic lecture]. 30th European Group of Organization Studies (EGOS).

Junni, Paulina; Kvålshaugen, Ragnhild & Tomassen, Sverre (2014)

Leadership culture for knowledge sharing in IPSFs: Do formal transmission channels help or hurt?

[Academic lecture]. Strategic Management Society Conference.

Isaksen, Arne; Jevnaker, Birgit Helene, Kvålshaugen, Ragnhild, Levin, Morten, Nilssen, Tore Geir, Ravn, Johan Elvemo, Sending, Aage, Spilling, Olav R, Wennes, Grete & Øyum, Lisbeth (2013)

Teknologiledelse. Innovasjon, økonomi, organisasjon

[Textbook]. Fagbokforlaget.

Kvålshaugen, Ragnhild & Tomassen, Sverre (2013)

Different Governance Mechanisms, Different Benefits: Knowledge Sharing in International Professional Service Firms

[Academic lecture]. Strategic Management Society.

Jez, Vedrana; Kvålshaugen, Ragnhild & Myrtveit, Ingunn (2013)

Organizational Culture, Managerial Attention and Cognitive Biases in Strategic Decision Making

[Academic lecture]. Strategic Management Society.

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2012)

Co-creation and the role of the client in strategizing

[Academic lecture]. Academy of Management.

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2012)

Not Playing by the Rules. Provocation and the Dark Side of Organizational Ingenuity

[Academic lecture]. EGOS.

Kvålshaugen, Ragnhild & Wennes, Grete (2012)

Organisere og lede: Dilemmaer i praksis

[Textbook]. Fagbokforlaget.

Lombardo, Sebastiano & Kvålshaugen, Ragnhild (2011)

Co-creation and the Role of the Customer in Strategizing

[Academic lecture]. Strategic Management Society.

Kvålshaugen, Ragnhild & Tomassen, Sverre (2011)

Coordination Mechanisms as Enablers of Knowledge Sharing in International Professional Service Firms

[Academic lecture]. Strategic Management Society.

Huemer, Lars & Kvålshaugen, Ragnhild (2011)

The Influence Paradox in Leadership:A Fundamental Source of Ambidexterity

[Academic lecture]. The 11th EURAM conference in Tallinn.

Huemer, Lars & Kvålshaugen, Ragnhild (2011)

Redefining Leadership:The Influence Trade-off in Strategic Change

[Academic lecture]. Fourth conference on Strategic Management in Latin America.

Breunig, Karl Joachim; Kvålshaugen, Ragnhild & Hydle, Katja Maria (2010)

Assesing The Opportunity For Global Standardization In International Professional Service Firms

[Academic lecture]. Academy of Management Annual Meeting 2010.

Breunig, Karl Joachim & Kvålshaugen, Ragnhild (2010)

Autonomy or Automation? Solving the Rigidity Paradox of Dynamic Capabilities by Understanding the Interplay between Routine and Non-Routine Behaviors

[Academic lecture]. 2nd KITE Workshop.

Tomassen, Sverre & Kvålshaugen, Ragnhild (2010)

Coordination Mechanisms as Enablers of Knowledge Sharing in International Professional Service Firms

[Academic lecture]. 26th EGOS Colloquium 'Waves of Globalization: Repetition and difference in organizing over time and space'.

Breunig, Karl Joachim & Kvålshaugen, Ragnhild (2009)

Autonomy or Automation? Solving the Rigidity Paradox of Dynamic Capabilities by Understanding the Interplay between Routine and Non-Routine Behaviours

[Academic lecture]. NEON conference.

Kvålshaugen, Ragnhild (2008)

Troverdige ledere vinner frem

[Article in business/trade/industry journal]. Østfold Energis blad Energico

Kvålshaugen, Ragnhild (2008)

Learning from Which Practice

[Academic lecture]. 2nd annual workshop on Enactment and Development of Social Capital in MNEs and IPSFs.

Breunig, Karl Joachim; Kvålshaugen, Ragnhild & Hydle, Katja Maria (2008)

A Mix Of Value Creation Processes In International Professional Service Firms: Consequences For Knowledge Management

[Academic lecture]. 28th Annual SMS Conference.

Hydle, Katja Maria; Kvålshaugen, Ragnhild & Breunig, Karl Joachim (2007)

Communities of Practices and Communities of Tasks for Global Professional Service Performance

[Academic lecture]. Academy of Management (AoM) annual meeting.

Breunig, Karl Joachim; Hydle, Katja Maria & Kvålshaugen, Ragnhild (2007)

Beyond Boundaries: Empirical foundations for a typology of international services

[Academic lecture]. the 23rd EGOS Colloquium.

Kvålshaugen, Ragnhild; Løwendahl, Bente R., Skjølsvik, Tale & FOSSTENLØKKEN, Siw Marita (2006)

Incremental learning in professional service firms: The importance of project and client characteritistics

[Academic lecture]. Organizational Learning, Knowledge and Capabilites Conference at The University of Warwick.

Skjølsvik, Tale; Løwendahl, Bente R., Kvålshaugen, Ragnhild & FOSSTENLØKKEN, Siw Marita (2005)

Professional service firm strategy as project and client selection

[Academic lecture]. Strategic Management Society Annual Conference 2005.

Skjølsvik, Tale; Kvålshaugen, Ragnhild, Løwendahl, Bente R. & FOSSTENLØKKEN, Siw Marita (2004)

Sustainable competitive advantage from knowledge development: The importance of project and client selection

[Academic lecture]. Academy of Management Annual Conference 2004, Business Policy & Strategy Division.

Amdam, Rolv Petter; Kvålshaugen, Ragnhild & Larsen, Eirinn (2003)

Inside the Business Schools: The Content of European Business Education

[Scientific book]. Abstrakt forlag.

Academic Degrees
Year Academic Department Degree
2001 BI Norwegian Business School Ph.D Dr. Oecon.
1994 BI Norwegian Business School Master of Science
1992 University of Oslo Ped. Seminar
1987 University of Oslo Master of Arts
Work Experience
Year Employer Job Title
2016 - Present BI Norwegian Business School Professor Chair Efficient Building Processes
2014 - Present NTNU Business School Professor II
2016 - 2016 BI Norwegian Business School Professor
2001 - 2015 BI Norwegian Business School Associate professor
2011 - 2014 BI Norwegian Business School Associate Dean MBA
2011 - 2014 Member of UUV Executive Associate dean
2013 - 2013 UC Berkeley Visiting professor
2009 - 2009 Scancor, Stanford University Visiting Scholar
2004 - 2006 SINTEF Knowledge and Strategy Senior Researcher
2002 - 2004 BI Norwegian Business School Dean of Graduate Studies
1998 - 2001 BI Norwegian Business School Doctoral Fellow
1989 - 1998 NITH Head of Department
1987 - 1989 Bankakademiet Consultant