Excerpt from course description

Innovation and Organization of Healthcare Services


There is broad consensus about how the future of healthcare needs to be. Foremost, this is a future that empowers patients to take much more control over their own care and treatment. Thus requires thorough collaborative practice. Health care is challenged by an ageing population, complex diseases and an increase in chronic illness. Accordingly, changes in the way we organize is a prerequisite to meet increased spending and unmet care needs.  We need to design new innovative care models, but they simply will not become a reality unless we have a workforce with the right competencies, capacities and values to deliver it.  Health care foremost depends on people. Today there are unexploited opportunity to combine different technologies and change ways of working. Remote hospital treatment and home care provides new opportunities. Both homebased services and the ongoing digitalization changes the patient role and puts new demands on competencies of health care workers, and it has the potential to reduce hospitalizations.


High-quality, patient-centric health care services is the ultimate goal. Everyone wants the patient's health service where quality and patient safety comes first. Politicians and the population expect more collaboration, and improved interaction between primary and specialist health services. This development challenges the hospitals 'and municipalities' health services 'ability to adapt as well as the health professionals' skills. This course therefore provides practice-based knowledge on the adoption and diffusion of innovation, and introduces knowledge about the healthcare system, health economy and the legal system. Emphasis is placed on introducing methodology and practical knowledge about innovation and improvement work.


After completing the program, students are expected to have gained insight into what hinders and promotes innovation in health, with emphasis on the connection between economic, legal and organizational frameworks. The students will also gain insight into what organizational innovation requires of anchoring and management, and how employees can be involved in change and innovation processes. Management positions in the health service have traditionally been professionally dependent. This is to a lesser extent the case today where interdisciplinary cooperation is increasingly taking place. The program emphasizes dialogue, reflection and learning based on the health service's fundamental management challenges. Through completing this course the participants will have documentable competencies that may open up for new opportunities.

Course content

The teaching has innovation and organization in the health service as the main theme, and deals with various topics related to innovation and improvement work. In addition to innovation, health law and health economics, tools and practical knowledge are introduced.

Time will be spent on what it takes to develop new, patient-centric health services. This includes innovation methodologies for exploring, understanding and developing future healthcare, as well as process tools and support for the implementation of improvement and innovation projects. The teaching is addressing issues that can reduce risk and provide better control over costs in new health services. It will also be taught how public procurement and innovation partnerships can contribute to better health solutions.


This is an excerpt from the complete course description for the course. If you are an active student at BI, you can find the complete course descriptions with information on eg. learning goals, learning process, curriculum and exam at portal.bi.no. We reserve the right to make changes to this description.