Managing Knowledge Work, Creativity and Innovation

Introduction

Managing knowledge work, creativity and innovation is a course that will provide an overview of contemporary research and practice based knowledge of the most important topics, concepts, and contributions within the fields of knowledge, creativity and innovation management. It will facilitate experiential learning of the competences needed to lead change in organizations. Above all, the course will deal with three questions: 1) why do individuals, team, and organizations need to manage knowledge, create and innovate at work; 2) what is knowledge work, creativity and innovation within the organizational settings, and 3) what can leaders, human resource managers and professionals, employees, and organizations in general do to facilitate learning, creativity and innovation processes within and around their organizations.

Course content

PART ONE: MANAGING KNOWLEDGE WORK
1.1. Introducing Knowledge Work: Processes, Purposes and Contexts
1.2. Individual Knowledge Sharing and Hiding
1.3. Knowledge-intensive Firms
1.4. Managing Knowledge Creation in Teams
1.5. Human Resource Management and Knowledge Work
1.6. The Role of Social Networks for Knowledge Work
1.7. Managing Knowledge for Innovation

PART TWO: MANAGING CREATIVITY AND INNOVATION
2.1. Creativity and Innovation Processes: Definitions, Typologies, Rationale
2.2. Context: Building the innovative organization & Developing an innovation strategy.
2.3. Search: Sources of innovation, Creativity and innovation networks.
2.4. Select: Decision making under uncertainty, Building the innovation case.
2.5. Implementing creative ideas: Creating new products and services.
2.6. Capture: Capturing the benefits of innovation, Capturing learning from innovation.