Master programme

Organising for the unexpected

Learn about coordination, communication and the ability to make decisions under uncertainty.


Organising for the unexpected starts with the experience from the Gjørv Commission and focuses on how individuals, teams and organisations can identify weak signals of undesirable incidents while they are still developing. We also discuss how to lead when the undesirable event has taken place.

The programme provides a review of modern organisation theory, about organising under extreme uncertainty and new insights into classic team and organisation theory. The programme also provides special insight into how structure affects the quality of decisions, how learning is challenged in uncertain surroundings, what characterises organisations with a “vigilance culture”.

We discuss coordination with a basis in the interaction between the individuals’ roles in organisations and in teams.
You will gain insight into the mechanisms behind typical erroneous decisions. The module will enable you to see correlations between individual fallacies and the organisation’s structure and culture.

Subject overview

  • 22 July and In Amenas – What is efficient crisis management?
  • Organisation, leadership and communication under uncertainty Simulation-based training of organising operations
  • Learning in organisations with uncertain circumstances
  • Coordination, decisions and knowledge transfer in teams
  • Decision-making and traps
  • Intuitive and analytical decision-making

"Truth is not an exact science when uncertainty reigns. Sooner or later, all managers are forced to learn how to make decisions and organise in a crisis. The term 'crisis' needs not be saved for the most severe instances."

Thorvald Hærem

Associate Professor, BI Norwegian Business School


Thorvald Hærem is an Associate Professor in the Department of Leadership and Organizational Behaviour.



Rikke Cecilie Keim
Student coordinator
Telephone: +47 464 10 121

Practical information

Start date

Oslo: Spring 2019

Admission requirements

Read the admission requirements for this programme.

When can I apply?