Research Project

Future Ways of Working in the Digital Economy

A four-year research project funded by the Research Council of Norway


  • Tuesday, 01 October 2019 - Martin Schwirn from Strategic Business Visiting the Nordic Centre for Internet and Society

    This last week, we had the privilege to host distinguished executive Martin Schwirn, Vice President of Strategic Planning and Foresight from Strategic Business Insights Menlo Park. The Nordic Centre's Peder Inge Furseth organized and facilitated the visit. In his work, Martin Schwirn is helping organizations to become better equipped at understanding consumers, markets, trends, and technologies. During his time in Oslo, he shared his insights and methodologies with a number of practitioner and students in lectures and meetings during the Oslo Innovation Week. We also had the opportunity to meet Martin for a conversation about the ongoing research at the Centre. The meeting showed several points of common interest, for example in terms of the future of work, and artificial intelligence.

  • Saturday, 28 September 2019 - Dr. Eduard Fosch Villaronga Presenting His Research on Robots and Responsibility

    Leading law and robotics researcher Dr. Eduard Fosch Villaronga from the University of Leiden visited the Nordic Centre in September 2019 and gave a presentation on the topic of robot responsibility.

  • Saturday, 28 September 2019 - Guest Visit and Presentation from Philip Meier

    In September 2019, Philip Meier from the Alexander von Humboldt Institute for Internet and Society visited the Nordic Centre for two weeks, providing interesting insights into the digital transformation of SMEs in Germany.

  • Friday, 20 September 2019 - Tackling Sustainability Challenges through Digitally Enabled Forms of Organizing: A Panel Debate

    This September, we participated in the 5th CSR Communication Conference, that was hosted by the Stockholm School of Economics. The CSR Communication Conference is traditionally concerned with matters of global sustainability and with the communication thereof. This time, the conference explored these aspects also under a digital lens – how does the communication of sustainability change in digital media, and might digital technologies pose new sustainability challenges? During the conference, we presented our work on organizational responsibilities in the age of algorithmization, written by Alexander Buhmann, Eliane Bucher, and Christian Fieseler. We also served as moderators in a panel debate on the Shaping and Forming of Communication in the Digital Age. The conference provided for a lively debate and numerous inputs into our ongoing work on algorithms and accountability, and we are looking forward to the next CSR Communication Conference in two years in Lüneburg.

  • Tuesday, 10 September 2019 - Presentation at the Society for Social Studies of Science (4S) Annual Meeting

    At the beginning of September 2019, Gemma Newlands presented the paper 'Pseudo-AI: The Workplace Implications of Ontological Obfuscation' at the Annual Meeting of the Society for Social Studies of Science (4S). The conference took place in New Orleans, USA, from the 4th to the 7th of September 2019. It convened leading STS scholars from across the globe and is the largest and most prestigious STS conference. This year's conference had the theme 'Innovations, Interruptions, Regenerations'. Gemma's paper was part of the panel 'Disturbances, Recreation of Labor: AI, Robots, Platforms, and Algorithms'.

  • Friday, 06 September 2019 - Publication Alert: New Article in Mobile Media & Communication

    The article "The Privacy Implications of Social robots: Scoping Review and Expert Interviews" by Christoph Lutz, Maren Schöttler and Christian Pieter Hoffmann is now available in Mobile Media & Communication, as part of a special issue.

  • Tuesday, 20 August 2019 - 79th Annual Meeting of the Academy of Management

    This year’s Annual Meeting of the Academy of Management was held in Boston from Aug 9th-13th under the conference theme ‘Understanding the Inclusive Organization’. The Nordic Centre for Internet and Society was able to mark a strong presence, presenting four papers, chairing one paper session, co-organizing a symposium, hosting and participating in several PDWs as well as winning one award.

  • Saturday, 20 July 2019 - Two Presentations at the 2019 Social Media & Society Conference

    Christoph Lutz presented two papers at the 2019 Social Media & Society Conference in Toronto. Both papers dealt with aspects of privacy and data protection, in line with this year's conference theme.

  • Monday, 08 July 2019 - Presentation at the 2019 IAMCR Conference

    In the beginning of July, Christoph Lutz presented his paper "Digital Inequalities in the Age of Artificial Intelligence and Big Data" at the 2019 IAMCR Conference in Madrid.

  • Sunday, 30 June 2019 - Publication Alert: New Article in Big Data & Society

    A new article by Christoph Lutz, Heike Felzmann (NUI Galway), Eduard Fosch Villaronga (University of Leiden), and Aurelia Tamo-Larrieux (University of Zurich) is now available in the open access journal Big Data & Society.

  • Friday, 21 June 2019 - Guest Talk at the University of Twente

    In June 2019, Gemma Newlands delivered a guest talk at the HRM Department of the University of Twente. The talk, entitled ‘Workplace Dignity and the Gig Economy: Recognition, Heteromation, and Pseudo-AI’, explored a variety of issues connected to the use of AI in the gig-economy. The talk went into particular detail about the rise of ‘pseudo-AI’ and implications for workers behind ‘false artificial intelligence’. Gemma was invited to give this talk by Dr. Jeroen Meijerink, Assistant Professor of Human Resource Management at the University of Twente, as a result of their overlapping research interests. Gemma is excited to continue this collaboration in the future.

  • Saturday, 15 June 2019 - Mattering in Digital Labor – New Article published in Journal of Managerial Psychology

    Our newest piece on Mattering in Digital Labor was published this week in the Journal of Managerial Psychology. In this publication, Eliane, Christian and Christoph develop a measure of mattering in crowdworking with four dimensions: reliance, social recognition, importance and interaction. They show that reliance is the most pronounced dimension, followed by interaction, importance and social recognition. The findings indicate that individuals who feel that they themselves and their work “count” and “make a difference” will be more engaged in their digital labor. By clarifying the dimensionality of mattering in crowdwork and studying its differentiated effect on WE, the paper makes a contribution to research on crowdwork and the future of work. Beyond the theoretical contributions, the finding that perceived importance fosters WE has important implications for task and platform design.

  • Friday, 14 June 2019 - Presentation at the European Network on Digital Labour Meeting in Paris

    As a newly invited member of the ENDL, Gemma Newlands presented her ongoing research at the two-day summit in Paris. Her presentation ‘Recognition, Reification, and Human Dignity in the Gig Economy’ was well received and led to multiple interesting discussions and prospects for future collaboration.

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    The ENDL (European Network on Digital Labour) is a multidisciplinary network of researchers from fields as diverse as media studies, geography, sociology, law, and economics. ENDL’s primary goal is to help discuss and explore the multiple definitions and nuances of “digital labour” and of germane notions: crowd-work, collaborative economy, gig-work, automation, online labour, algorithmic work, non-standard employment, virtual work and platform labour.

  • Thursday, 13 June 2019 - New Article on Communicative Approaches to Algorithmic Accountability now out in the Journal of Business Ethics

    In this article, we develop a framework for managing algorithmic accountability that highlights three interrelated dimensions: reputational concerns, engagement strategies, and discourse principles

  • Thursday, 30 May 2019 - Strong Presence of the Nordic Centre at the 2019 ICA Conference

    The Nordic Centre had a total of nine presentations and three awards at the Annual Conference of the International Communication Association (ICA), which took place in Washington DC from 24-28 May 2019.

  • Monday, 20 May 2019 - Two Papers Presented at the Weizenbaum Conference

    Gemma Newlands and Christoph Lutz presented their research at this year's Weizenbaum Conference, taking place in Berlin from 16 to 17 May 2019.

  • Friday, 26 April 2019 - Publication Alert: New Article in Human Behavior and Emerging Technologies

    A new article by Christoph Lutz is now available in the journal Human Behavior and Emerging Technologies.

  • Tuesday, 09 April 2019 - Publication Alert: New Article in IEEE Robotics & Automation Magazine

    A new article by Christoph Lutz, Heike Felzmann (NUI Galway), Eduard Fosch-Villaronga (University of Leiden), and Aurelia Tamo-Larrieux (University of Zurich) is now available in IEEE Robotics & Automation Magazine.

  • Monday, 18 March 2019 - Dr. Crystal Abidin Presenting Her Research on Social Media Influencers

    Leading social media researcher Dr. Crystal Abidin from Curtin University (Perth, Australia) visited the Nordic Centre in March 2019, sharing fascinating insights about her research on Instagram influencers and social media culture.

  • Friday, 18 January 2019 - The Responsibilities of Influencer Marketing

    An Interdisciplinary Workshop on the Responsibilities and Regulation of Influencer Marketing at the University of Maastricht


  • Thursday, 13 December 2018 - Conference on Artificial Intelligence: Ethical and Legal Implications

    Eliane Bucher and Christoph Lutz presented ongoing research at the conference on "Artificial Intelligence: Ethical and Legal Implications" in Haifa, Israel.

  • Friday, 23 November 2018 - Dr. Ben Marder Discussing Online Review Sites and Emotions

    Dr. Ben Marder from the University of Edinburgh visited the Nordic Centre in mid-November 2018, giving a talk about his research and exchanging experiences with Centre and Department members.

  • Friday, 16 November 2018 - A Workshop on Exploring Digital Social Innovation in Norway

    Last week, we had our colleague Andres Lombana from the Berkman Klein Center, Harvard University come over to meet a group of Norwegian social innovators and entrepreneurs, and to organize a workshop on digital social innovation.

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    Through the workshop, we aimed to map the local innovation ecosystem and learn about the different resources social entrepreneurs access and leverage to pursue their passions. With a participatory and exploratory methodology, the workshop helped us to better understand some of the practices that social innovators develop and the range of resources that exist in their local environment.

    Creating maps of the local innovation ecosystems in Norway helped us gain a holistic understanding of the complex system that supports the innovation process, and its strengths and weaknesses. We learned that one of the major challenges for social entrepreneurs is to be able to navigate and connect the worlds of non-profit NGOs, government agencies, and start-ups in a way that makes a project scalable without losing widespread acceptance. We learned a lot during this workshop, and are looking forward to developing the notion of digital social innovation further in the years to come.

  • Wednesday, 14 November 2018 - The Nordic Centre joined the Internet Governance Forum 2018

    As part of this year’s United Nation’s Internet Governance Forum in Paris, we organized a workshop together with our colleagues from Harvard University, Facebook, Google and UNICEF on Emerging Youth Practices and the Digital Economy.

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    Our workshop was concerned with exploring how youth may enter, are part of, and thrive in the digital economy. As part of the discussion during the workshop, we established that the participation of youth in the digital economy is impacted not only by inequalities in terms of Internet access, but also by gaps around factors such as a) level of connectivity, b) socioeconomic status, c) quality of education and d) degree of Internet freedom in a particular region. These gaps, in turn, affect the visibility of youth engaging in online economic activities. We further discussed that as youth participate in the digital economy, they have opportunities to not only cultivate economic capital but cultural and social capital. It’s worthwhile to consider how we might measure these forms of intangible capital. Finally, our workshop closed on the notion that it is important to consider how stakeholders operationalize the digital skills needed to successfully participate in the digital economy – not only safety-oriented skills but also skills around creativity and problem-solving. The way we define these skills must also be fluid and adaptable as developments in technologies continue to evolve.

  • Monday, 12 November 2018 - Reshaping Work 2018

    Gemma Newlands and Christoph Lutz attended this year's Reshaping Work Conference, held in Amsterdam. Reshaping Work is an international and multidisciplinary conference that offers a vibrant space to collectively rethink work in the platform economy. Gemma Newlands presented a well-received paper on the impact of mobile device affordances on crowdwork.

  • Monday, 12 November 2018 - Amsterdam Privacy Conference 2018

    Gemma Newlands, Christoph Lutz, and Shruthi Velidi attended the 2018 Amsterdam Privacy Conference (APC) this October, hosted by the University of Amsterdam. Christoph Lutz presented a paper on the privacy implications of social robots and a paper on the privacy paradox. APC 2018 is organised by the Amsterdam Platform for Privacy Research (APPR), a network of researchers at the University of Amsterdam, with active participants from diverse fields, including philosophy, law, economics, computer science, medicine, media and communication studies and social sciences. It acts as a leading conference in the field of Internet privacy.

  • Monday, 12 November 2018 - CSCW'18 Workshop on Power Struggles in the Digital Economy

    On the 3rd November 2018, the Nordic Centre for Internet and Society's own Gemma Newlands and Christoph Lutz co-ran a full-day workshop with international colleagues on 'Power Struggles in the Digital Economy: Platforms, Workers, and Markets'. The workshop formed part of the 21st ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW 2018), which was held in Jersey City, New Jersey. Over 25 globally-diverse participants attended the workshop, bringing together their expertise on the platform economy. The central theme of the workshop was how research on digitally mediated labor can address the ongoing power asymmetries and power struggles between workers, those requesting labor, and the platforms that enable, co-ordinate, or manage work processes and labor arrangements. The workshop included a Fishbowl discussion, a keynote by Microsoft Research's Nicole Immorlica, and a series of 'break out' sessions.

  • Tuesday, 16 October 2018 - Association of Internet Researchers Conference (#AoIR2018)

    Christoph Lutz was involved at this year's Association of Internet Reseachers (AoIR) conference in Montreal with two presentations and the co-organization of a workshop on human-machine communication.

  • Monday, 24 September 2018 - Academy of Management 2018

    The Nordic Centre was heavily involved in this year's Academy of Management Annual Meeting. The activities included a personal development workshop, several paper presentations and a variety of networking activities throughout the prestigious five-day conference.