News from the Nordic Centre for Internet and Society

Mattering in Digital Labor – New Article published in Journal of Managerial Psychology

Our newest piece on Mattering in Digital Labor was published this week in the Journal of Managerial Psychology. In this publication, Eliane, Christian and Christoph develop a measure of mattering in crowdworking with four dimensions: reliance, social recognition, importance and interaction. They show that reliance is the most pronounced dimension, followed by interaction, importance and social recognition. The findings indicate that individuals who feel that they themselves and their work “count” and “make a difference” will be more engaged in their digital labor. By clarifying the dimensionality of mattering in crowdwork and studying its differentiated effect on WE, the paper makes a contribution to research on crowdwork and the future of work. Beyond the theoretical contributions, the finding that perceived importance fosters WE has important implications for task and platform design.