Nordic Centre for Internet and Society

New Special Issue: Artificial Intelligence in the Work Context

A new special issue examines the role of AI in shaping the work contexts.

Recently, a new special issue, entitled “Artificial intelligence in the work context” was published in the Journal of the Association for Information Science and Technology (JASIST). The special issue focuses on the mutual transformations of AI and work practices. It is edited by the Nordic Centre’s Christoph Lutz, Mohammad Hossein Jarrahi (University of North Carolina), Karen Boyd (San Diego Workforce Partnership), Carsten Østerlund (Syracuse University), and Matthew Willis (University of Michigan).

Artificial Intelligence is a pressing topic 

Artificial Intelligence (AI) is a pressing topic in today's day and age, with many conversations on how we should approach such technologies. For example, an AI application that has been much discussed lately is ChatGPT,  a language model chatbot with the ability to generate human-like text based on the input that it is given. Such and other AI technologies will have significant consequences for our daily lives, including our work practices. Therefore, a frequently asked question with regard to AI is how it will affect work across different domains.

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The special issue

AI and work practices are mutually intertwined. The idea of this special issue, in short, is that AI reconfigures work and organization, while work and organization shape AI. In the issue, these mutual transformations are explored, as well as how they play out across industries and occupations. Furthermore, it is important to understand the use of AI in relation to different dimensions of the work context, in order to truly appreciate its transformative power. Key aspects of the work context include regulation and policies, institutional and field logics, global events and historical transitions (e.g., Covid-19) on the macro- and meso-level, as well as changes in work practices on the micro-level, for example how we communicate and work together in groups with AI. The special issue editorial contains an agenda for future research on AI and work, calling for in-depth studies on new divisions of labor between humans and machines, especially in regard to power dynamics, shifting boundaries, and ethics. Interdisciplinary collaborations are particularly encouraged.

Different perspectives on the interplay between work and AI 

The special issue presents five articles that offer a set of different and valuable perspectives into the interplay between different work contexts and AI.

The special issue can be found here and the introductory editorial can be found here.


Karen Boyd and Matthew Willis have changed their affiliation recently, so their current affiliation does not reflect their affiliation when the special issue was edited. Karen Boyd is now at the San Diego Regional Policy and Innovation Center and Matthew Willis is at First American.