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Calendar

The Connected Care Conference

Programme

  • Time
  • Title

  • Coffee and Pastries

    Coffee and pastries at the Executive Area. 

  • Workshop Sessions*

    * Please see details below. 
    There will be smaller breaks throughout the sessions.

  • Lunch

    Lunch outside of the auditorium, 1st floor

  • Keynote Presentation: "Global Outlook on the Digital Revolution in Healthcare: Progress and Challenges"

    Room: A1-030

    By Dr. Zayna Khayat, Adjunct Professor at Rotman School of Management, and VP of Teladoc Health, Toronto, Canada. 

    Read about the speaker down below.  

  • Panel Discussion: "The Future of Digital Health"

    Room: A1-030

    Moderator: Thomas Hoholm, Associate Professor and head of Department of Strategy and Entrepreneurship, BI Norwegian Business School 

  • Closing Comments

    Room: A1-030

    By Per Ingvar Olsen, Professor, BI Norwegian Business School

  • End of Conference

09:00-12:00: Workshop sessions

Room: A2-005

Datasimulering som metode for å analysere effekter av nye og innovative helsetjenester (NO)

This workshop is in Norwegian.
Som deltaker vil du bli introdusert for digitale simuleringsmetoder og hvordan du kan bruke dem til å utvikle og forbedre helsetjenester. Deretter skal vi gjøre noen øvelser sammen for å lære mer om metodene, og diskutere hvordan simuleringsverktøy kan hjelpe oss med å utvikle fremtidens helsetjenester.

Deltaker: Lene Berge Holm, associate professor at Oslo Metropolitan University, and a researcher at the department for health service research (HØKH) at Ahus.

Room: A2-010

Design Labs in the Clinical Environment - Embedded Service Design Labs (EN)

This workshop is in English.
Join us in exploring design labs – a collaborative space within a clinical setting where designers and healthcare personnel work on site to develop and test new service solutions. Our workshop provides unique insights into how these labs, can enhance innovation and foster new or improved services. 

We'll cover real-life examples, demonstrate their value, and guide you through the initial steps of setting up such labs. This is an ideal opportunity for those ready to lead new service development in healthcare, offering tools for creating an innovative service portfolio amid strategic changes. 

Participant:  Jonathan Romm, Associate Professor, AHO and Duan Zhipeng, PhD fellow, AHO

Room: A2-050

Problem Formulation and Problem Solving in Public Procurement (EN)

This workshop is in English.
Purchasing new health care services involves complex coordination and cooperation between buyer and supplier. In this workshop you will work on the challenges that prevent buyers and suppliers in defining and solving complex problems together. You will test out an engaging role play in which you learn how to manage the challenges. 

Participants: Jon Bingen Sande, Professor at BI Norwegian Business School, and Anna Stephanova, Ph.D student at BI Norwegian Business School.

Room: A2-015

Hospitality and Hostility in Healthcare at Home (EN)

This workshop is in English.
This workshop will employ design approaches to critically reflect on the ways that healthcare’s movement into the home can create hostility. Through careful attention to symbols, rituals and thresholds of hospitality, we will work together to redesign products and services such that they thoughtfully attend to their implications on people’s everyday life at home. 

Participants will gain new design methods for tracing the visible and the invisible aspects of care and bringing to life alternative care practices. They will also gain a deeper understanding of nuanced design principles for crafting care at home.

Participants: Josina Vink, Marie Louise Juul and Jeanne Sintic, AHO

Room: A2-020

Step up. Tidlig metodevurdering i praksis (NO)

This workshop is in Norwegian.
Workshopen gir en introduksjon til metoden og dens bruk i praksis. Deltakerne vil deretter få øvelser og diskusjoner som gir deltakerne muligheten til å teste ut metoden, og til å reflektere over nytten av å bruke en slik metode i praksis. 

Deltaker: Linn Støme, Post doctor researcher, OUS

Keynote speaker

Zayna Khayat
Zayna Khayat

Keynote Presentation: "Global Outlook on the Digital Revolution in Healthcare: Progress and Challenges"

Zayna Khayat

VP, Client Success & Growth, Teladoc Health Canada
Adjunct Professor, Health Sector Strategy, Rotman School of Management, University of Toronto

Zayna is adjunct faculty in the Health Sector Strategy stream at the Rotman School of Management at the University of Toronto where she instructs a course in healthcare innovation in the health MBA program.

Zayna completed her Ph.D. in diabetes research from the University of Toronto (2001), followed by a career in strategy consulting, including as a Principal in the healthcare practice of The Boston Consulting Group (BCG). From 2014 to 2017 Dr. Khayat lead health system innovation with MaRS Discovery District, a major innovation hub based in Toronto - focused on health innovation and social finance. At MaRS, Zayna and her team helped smooth the path to adoption of innovation by healthcare systems in Ontario and around the world.

Zayna is VP of Growth & Client Success at Teladoc Health in Canada, and is the in-house health futurist with Deloitte Canada's Healthcare practice.

Thomas Hoholm
Thomas Hoholm

Panel Discussion: "The Future of Digital Health"

Thomas Hoholm

Head of Department of Strategy and Entrepreneurship

Participants - Workshop sessions

Lene Berge Holm
Lene Berge Holm

Datasimulering som metode for å analysere effekter av nye og innovative helsetjenester (NO)

Lene Berge Holm

Associate professor of social pharmacy at OsloMet – Oslo Metropolitan University, and researcher on computer simulations for streamlining patient flow and resource use at the Department of Health Services Research (HØKH) at Ahus.

Marie Louise Juul
Marie Louise Juul

Hospitality and Hostility in Healthcare at Home (EN)

Marie Louise Juul

Interaction designer and postdoctoral fellow at the Oslo School of Architecture and Design, researching inclusive design of future health technologies.

Jonathan Romm
Jonathan Romm

Design Labs in the Clinical Environment - Embedded Service Design Labs (EN)

Jonathan Romm

Specialist in service design at Halogen and holds a PhD from the Oslo School of Architecture and Design.

Jon Bingen Sande
Jon Bingen Sande

Problem Formulation and Problem Solving in Public Procurement (EN)

Jon Bingen Sande

Associate Professor of Marketing at BI Norwegian Business School. 

His research focuses on inter-organisational relations, B2B marketing and public procurement. The topics often revolve around contracts, relationships, interaction, problem solving and innovation.

Josina Vink
Josina Vink

Hospitality and Hostility in Healthcare at Home (EN)

Josina Vink

Associate Professor of Service Design at the Oslo School of Architecture and Design (AHO) and Design Lead for the Center for Connected Care (C3). 

Jeanne Sintic
Jeanne Sintic

Hospitality and Hostility in Healthcare at Home (EN)

Jeanne Sintic

Designer, pre-doctoral research AHO (Oslo) and ENS Paris-Saclay.

Linn Støme
Linn Støme

Step up. Tidlig metodevurdering i praksis (NO)

Linn Støme

Special adviser and postdoctoral fellow at Oslo University Hospital. She is an economist with experience in health economic analysis and early health technology assessment.

Anna Stepanova
Anna Stepanova

Problem Formulation and Problem Solving in Public Procurement (EN)

Anna Stepanova

PhD candidate at BI Norwegian Business School. In her research, she is concerned with the role requirement specifications play in public and private procurement, with the aim of strengthening the understanding of organisations' purchasing behaviour.