BI BUSINESS REVIEW
Easter reading for quiet days
8. April 2022
This article is more than one year old
Troubled times provide an opportunity to change – something that is much more difficult to do in a stable environment. From a career perspective, troubled times provide opportunities to refocus on what matters the most and to dare making moves that we have long contemplated.
- Emilie Lapointe
We repeat a mistake in selecting our leaders, by choosing the most convincing and self-confident person rather than the most competent.
- Miha Škerlavaj
BI Business Review
The tiny Trump in all of us
A new study proposes why people are impolite when interacting with customer services.
How can businesses turn a “yuck” into a “yum”? In a recent study, we investigated whether one of the world’s most effective and prevalent marketing strategies might be worth a try.
- Carlos Velasco
The societal imagination of AI is fueled by fantasy more than reality. Very few of us are actually informed about the real value chain of AI.
- Gemma Newlands
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