BI Norwegian Business School

Research with impact

BI's researchers contribute with research at the top international level. This contributes to new knowledge that provides better decisions, smarter ways of doing things, as well as new products and services.

Societal Impact of Research Report 2012-2020

Below are some highlights from the report. You can read it in full here.

"Research has value in and of itself. At the same time it can also have a significant impact on society and business. It is important to build awareness of the value of research, both in society at large, and so that funding bodies better understand how research solves important challenges. This is the first time BI reports on the societal impact of our research."

Hilde C. Bjørnland

Provost for Research and Academic Resources

Ongoing Initiatives with Significant Societal Impact

Doctors talking with each other

Centre for Healthcare Management

The Centre for Health Care Management hosts two research-based national executive education programmes commissioned by the Government.

One in strategy, innovation and leadership for top managers across the healthcare sector, and another in leadership and innovation for middle managers in the primary healthcare services. More than 250 healthcare managers complete these programs each year.

An external consultancy, Rambøll, evaluated the latter program throughout 2015-2021. Students of the program and their superiors and employees were interviewed, and the evaluation concluded that the program had significantly improved quality in health services through developing innovation and relationship-oriented leaders.

Coins and calculator

Centre for Applied Macroeconomics and Commodity Prices (CAMP)

CAMP collaborates with Norges Bank and Equinor, and regularly publishes the Financial News Index (FNI).

CAMP receives funding from Equinor, the Research Council of Norway and the Norwegian Finance Market Fund.

The centre’s objective is to conduct original and objective research to improve the understanding of macroeconomic issues in resources rich economies, and act as a forum for discussion of policy issues between academia, the government, and the private sector.

CAMP and the media analytics company Retriever regularly publish the indicator Financial News Index (FNI). FNI measures what news media write about the economy and uses the data to predict future economic development.

Emojis for rating customer satisfaction

Norwegian Customer Satisfaction Survey

The Norwegian Customer Satisfaction Survey is as an important benchmark for many Norwegian businesses.

Over the past 20 years Norwegian Customer Satisfaction Survey (Norsk kundebarometer/NKB) has rated customer loyalty and customer satisfaction of Norwegian companies. The ranking has a high standing in Norway.

The annual results receive considerable public attention. The survey gets cited between 2000-3000 times in the media each year, while NKB’s website at had more than 75 000 visitors from May to December in 2020.

Barcode district in Oslo

Centre for Corporate Governance Research (CCGR)

CCGR is funded by a consoritum of businesses. It maintains a detailed database on the population of Norwegian firms.

The centre focuses on how ownership and governance of firms impact value-creation and the welfare of firms’ stakeholders. Its members aim to produce high-quality research that offers evidence-based insights and guidance related to the theory and practice of corporate governance.

The database on Norwegian firms is made available to MSc and PhD students at BI Norwegian Business School. CCGR brings together researchers and practitioners through conferences and workshops. Members of the centre regularly disseminate findings in the media.

See the full report for additional examples.

Our Societal Impact in Numbers

Between 2012 and 2020 BI's research was referred to in at least 149 different policy documents, more than 600 news articles and more than 8500 tweets.


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Academic Impact

Between 2012 and 2020, full time faculty at BI published 2337 peer reviewed papers, monographs and book chapters. Around a quarter of these were in the most highly ranked international journals. Defined as the ratings 3, 4 and 4* according to the journal list of the Chartered Association of Business Schools.

Since citations take a long time to accumulate, the most highly cited articles are generally among the oldest. In order to deal with this, we calculate average citations per paper per year.

In the figure below on the right we show the sum of citations 2012-2020 for each department in blue, and average citations per publication per year for each department in orange.

Note that researchers in different scientific fields cite differently. It is for example expected that statistical papers receive fewer citations than marketing papers.

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Click here to read the full report on societal impact 2012-2020.

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