Profitable listening

Babbling leaders, ethical dilemmas, something rotten about Apple, and the era of provocative girls. We have collected our most read stories of the year.

Today’s digital services are delivered in “permanent beta”, with continuous fine-tuning and updating, such as app updates. How does this affect the way companies measure service performance?

The recent advances in artificial intelligence, with novel chatbots like ChatGPT, brings radical changes and opportunities to the way organizations and people work in teams.

What is the best way to communicate a crisis?

Hybrid work is here to stay, but how can organisations best cater for it?

Listen to Stay Ahead – The energy system appears to be on steroids and the Green Shift is in movement. How to lead and communicate in the green transition?

Engaging leaders really are worth their weight in gold, nurturing healthy and engaging work environments. What separates the behaviors of engaging leaders from disengaging ones? Irina Nikolova explains.

Four signs your management style suffocates your colleagues’ flexibility – and two strategies to prevent it.