Performance Management

Course content

Part 1: Performance management perspectives (30 %)

• Different forms of performance management 
• Characteristics of traditional management control
• Schools of criticism
  • Relevance lost
  • Beyond budgeting 
• Dynamic and holistic controls 
  • Levers of Control
  • Facilitating design og flexible use of performance management tools 
  • Sustainability considerations
• Management by objectives and accountability 

Part 2: Management by objectives and cybernetic controls (30 %)

• Main theories of value creation and competitive advantage
• Value and cost drivers
• The use of financial metrics
• Central components in a performance management model
• Forecasting key performance indicators
• Case-based development of performance management models    

Part 3: Budgeting and operational reporting (40 %)

• Revenue forecasting 
• Case-based budgeting    
  • Enterprise budgeting for goods producers and service companies    
  • Budgeting for start ups    
  • Project budgeting    
  • Product and service group budgeting
• Budget simulations
• Budget analysis
• Operational and sustainability reporting