Crisis Management and Crisis Communication – A Nordic Dimension?

Lecture 5 - NORA online Lecture Series


An Online Lecture Series Exploring Trends in the Communication Profession from a Nordic Perspective

All organizations face increasing demands for contributing to solving societal and environmental problems. As a result, the way organizations communicate and engage with their stakeholders is rapidly changing. Sustainable organizational performance and success is dependent not only on managers’ ability to understand how they relate to their organizations but also on their understanding of the impact of their personal communication along with that of their organization, both internally and externally.  In this sense, management and communication are natural allies.

In this lecture series we explore current trends in the communication profession with an emphasis on managerial and Nordic perspectives. The lectures will provide research-based insights on key strategic issues such as sustainable development and CSR, communication ethics, crisis management as well as managing social expectations at the interface between organizations and their stakeholders.

The Nordic Alliance for Communication & Management (#NORA) is a cross-disciplinary research group exploring communication as a strategic driver of sustainable organizational performance and success in a changing world. #NORA brings together leading communication managers in the Nordic region with researchers from communication and management disciplines to identify emerging trends and topics, build new research-based knowledge, and shape the debate in the Nordic countries. Follow #NORA on FacebookTwitter and LinkedIn


Register for lecture 5


Lecture 5: Crisis Management and Crisis Communication – A Nordic Dimension?
- 19 November 2020, 11:30-12:30 (CET)

Panelists: Prof Finn Frandsen, Prof Winni Johansen, (Aarhus University) & Prof Jesper Falkheimer (Lund University) including leading CCO/practitioners.

Finn Frandsen (Ph.D.) is a Professor of Corporate Communication in the Department of Management, Aarhus BSS, Aarhus University and adjunct professor at BI Norwegian Business School, Oslo. His primary research interest is organizational crises, crisis management and crisis communication. He has explored various aspects of organizational crises: crisis communication and organizational legitimacy, internal crisis communication, visual crisis communication, crisis consulting, the crisis communication of trade associations, the crisis communication of public sector organizations, and most recently, Popular Crisis Management Books. His research has been published in international journals and handbooks. His most recent publications are Organizational Crisis Communication: A Multivocal Approach (Sage, 2017) and Crisis Communication (Handbook of Communication Science no. 23) (Mouton de Gruyter, 2020). In 2019, Finn Frandsen and Winni Johansen received the KOM’ Prisen for their “outstanding work within professionalization and institutionalization of corporate communication in Denmark”.

Winni Johansen (Ph.D.) is a professor of Corporate Communication in the Department of Management, at Aarhus University, and adjunct professor at BI Norwegian Business School in Oslo. Her research interests include crisis management and crisis communication, social media, crisis consulting, internal crisis communication, environmental communication and strategic communication in private and public organizations. She is the co-editor of Organizational Crisis Communication: A Multivocal, Approach (Sage, 2017), International Encyclopedia of Strategic Communication (Wiley-Blackwell, 2018), Crisis Communication (Handbook) (Mouton de Gruyter, 2020), and has published more than 85 scholarly articles or book chapters. Together with Finn Frandsen, she was awarded the KOM’Prisen 2019 by by the Danish Union of Journalists (Media & Communication) and Kforum (Danish community for communication professionals) for their contributions to the professionalization of corporate communication in education and business in Denmark, and for their internationally renowned crisis communication research.

Jesper Falkheimer (Ph.D.) is Professor at Department of Strategic Communication, Lund University, Sweden, and Professor II at Kristiana University College, Oslo, Norway. His research interests are strategic communication in general, and more specific, crisis communication, public relations, communication management, terrorism and place branding. Since several years he has combined research with university management positions and is now Executive Director for Division for Research, Collaboration and Innovation at Lund University, after six years as Rector for Campus Helsingborg. He is Editor-in-Chief for Journal of Communication Management, Honorary Fellow at Hong Kong Polytechnic University, and an executive board member of one of the major communication agencies in Sweden. He is the author and co-author of over 115 publications. He is co-editor (main editors Robert Heath and Winni Johansen) for International Encyklopedia of Strategic Communication (2018, Wiley), and recently published the textbook Strategic Communication: an Introduction (with M. Heide, Routledge).

Practical information

  • Time:Thursday, 19 November 2020 11:30 - 12:30
  • Place:Zoom
  • Contact:#NORA ( )

For further information and registration please contact:
Sara Linvåg Næss: