Faculty Profile

Wajda Wikhamn

Associate Professor - Department of Leadership and Organizational Behaviour

Department of Leadership and Organizational Behaviour

Publications

Scientific publications

Wikhamn, Wajda & Remneland Wikhamn, Björn (2019)

Gender diversity and innovation performance: Evidence from R&D workforce in Sweden

International Journal of Innovation Management

Wikhamn, Wajda (2019)

Innovation, sustainable HRM and customer satisfaction

International Journal of Hospitality Management, 76, s. 102- 110.

The purpose of this paper is to explore how sustainable human resource management (HRM) practices impact the innovation-customer satisfaction relationship in Swedish hotels. Responding hotels were profiled into four groups based on their involvement in two sustainable HR practices. The findings indicate the relationship between innovation and customer satisfaction is dependent on sustainable HR practices in the organization. Although innovation and sustainable HR practices impact customer satisfaction positively, their interaction suggests that the one can substitute the other to achieve superior customer satisfaction. The study concludes that sustainable HR practices enhance a hotel’s capability to innovate and to have satisfied customers. The relationship between sustainable HR practices and innovation is discussed.

Wikhamn, Wajda & Selart, Marcus (2019)

Empowerment and initiative: the mediating role of obligation

Employee Relations, 41(4), s. 662- 677. Doi: 10.1108/ER-11-2017-0273

Academic Degrees
Year	Academic Department	Degree
2008	University of Gothenburg	PhD

Work Experience
Year	Employer	Job Title
2018 - Present	BI Norwegian Business School	Associate professor, Department of Leadership and Organizational Behavior,
2014 - 2018	University of Gothenburg	Associate professor, Department of Business Administration, School of Business, Economics, and Law.
2009 - 2013	University of Gothenburg	Assistant professor, Department of Business Administration, School of Business, Economics, and Law.
2004 - 2008	University of Gothenburg	PhD Candidate, Department of Business Administration, School of Business, Economics, and Law.