Faculty Profile

Wajda Wikhamn

Associate Professor - Department of Leadership and Organizational Behaviour

Publications

Wikhamn, Wajda & Remneland Wikhamn, Björn (2019)

Gender diversity and innovation performance: Evidence from R&D workforce in Sweden

International Journal of Innovation Management

Wikhamn, Wajda (2019)

Innovation, sustainable HRM and customer satisfaction

International Journal of Hospitality Management, 76, s. 102- 110.

The purpose of this paper is to explore how sustainable human resource management (HRM) practices impact the innovation-customer satisfaction relationship in Swedish hotels. Responding hotels were profiled into four groups based on their involvement in two sustainable HR practices. The findings indicate the relationship between innovation and customer satisfaction is dependent on sustainable HR practices in the organization. Although innovation and sustainable HR practices impact customer satisfaction positively, their interaction suggests that the one can substitute the other to achieve superior customer satisfaction. The study concludes that sustainable HR practices enhance a hotel’s capability to innovate and to have satisfied customers. The relationship between sustainable HR practices and innovation is discussed.

Wikhamn, Wajda & Selart, Marcus (2019)

Empowerment and initiative: the mediating role of obligation

Employee relations, 41(4), s. 662- 677. Doi: 10.1108/ER-11-2017-0273

Academic Degrees
Year Academic Department Degree
2008 University of Gothenburg PhD
Work Experience
Year Employer Job Title
2018 - Present BI Norwegian Business School Associate professor, Department of Leadership and Organizational Behavior,
2014 - 2018 University of Gothenburg Associate professor, Department of Business Administration, School of Business, Economics, and Law.
2009 - 2013 University of Gothenburg Assistant professor, Department of Business Administration, School of Business, Economics, and Law.
2004 - 2008 University of Gothenburg PhD Candidate, Department of Business Administration, School of Business, Economics, and Law.