Communication opportunities in the post-pandemic business environment
The post-pandemic reality presents organizations with a range of challenges and opportunities to shape the way they do business. In this seminar, we delve into the possible learnings from the pandemic for communication professionals from different angles. Specifically, the panel sets out to focus on opportunities and challenges from a crisis management perspective, discuss opportunities for internal communication for leaders and hybrid teams, and reflect on opportunities to preserve some of the digital solutions that can contribute to a more sustainable future. Discussants from large corporations in Norway and Sweden will furthermore reflect on differences and similarities in the various Scandinavian countries.
Winni Johansen, PhD, is a professor of Corporate Communication in the Department of Management, at Aarhus University, and adjunct professor at BI Norwegian Business School in Oslo. Her research interests include crisis management and crisis communication, social media, crisis consulting, internal crisis communication, environmental communication and strategic communication in private and public organizations. She is the co-editor of Organizational Crisis Communication: A Multivocal, Approach (Sage, 2017), International Encyclopedia of Strategic Communication (Wiley-Blackwell, 2018), Crisis Communication (Handbook) (Mouton de Gruyter, 2020), and has published more than 85 scholarly articles or book chapters. Together with Finn Frandsen, she was awarded the KOM’Prisen 2019 by by the Danish Union of Journalists (Media & Communication) and Kforum (Danish community for communication professionals) for their contributions to the professionalization of corporate communication in education and business in Denmark, and for their internationally renowned crisis communication research.
Ulrike Haugen, Executive Vice President and Chief Communications Officer of DNV GL Group (Norway), the leading international quality assurance and risk management company, and member of DNV GL Group’s Executive Committee. She has more than 15 years of Communications, Marketing and Business Development experience within international corporations with positions in Norway, UK, Germany and Italy. At DNV GL Group she has responsibility for Communications, Government and Public Affairs and Sustainability. Previously she held marketing and business development positions in international energy companies and law firms. Her industry experience includes the assurance, maritime, oil and gas, and energy sectors as well as substantial experience from the legal sector. Ulrike holds a law degree and an MBA.
Catrin Johansson, PhD, is professor in organizational communication at Mid Sweden University in Sundsvall and research leader at the DEMICOM research centre. Currently she is also one of the university’s sustainability coordinators. Her current research focuses on communicative leadership, communication maturity of organizations, organizational change and sustainable development. She has led more than 20 large research projects, and received funding from e.g. the Swedish Knowledge Foundation and MSB – Swedish Civil Contingencies Agency, as well as specific research projects for organizations and business corporations. She is the author and co-author of a number of books and reports in Swedish and international peer reviewed journal articles in journals such as Management Communication Quarterly, International Journal of Strategic Communication, Corporate Communications an International Journal and Public Relations Review. She served as a reviewer for the Organizational Communication, Environmental Communication and Public Relations Divisions of the International Communication Association, and is a member of ECREA and EUPRERA.
Suzanne van Gils
Suzanne van Gils, PhD, is associate professor in management communication and ethics. Her research interests focus on (im)moral behavior in organizations, identity processes, and leader-employee interactions. Recent projects focus among others on ethical leadership communication and meaningful work. Before joining BI in 2019, Suzanne has worked as an assistant professor at Maastricht University, and as a post-doctoral research fellow at Kühne Logistics University in Hamburg. She earned her PhD at Rotterdam School of Management. Suzanne has published in top tier journals such as Human Relations, Leadership Quarterly, and Journal of Applied Psychology. She is a section editor at Journal of Business Ethics
Viktoria Häggblom is the Communications Manager at Volvo Group University (Sweden). Viktoria has an extensive experience in leading roles within communications in the Volvo Group such as global communication manager and director of strategic communication. Today she is part of the People & Culture communication team.