We are increasingly surrounded by digital technology. Personal computers, smartphones, social media, intelligent personal assistants, chatbots, smart speakers, and social robots are key technologies of the digital revolution that shape our everyday lives in myriad ways. Understanding how humans interact with such technologies and what impact design has becomes ever more important. This course intends to equip students with the concepts, tools and methods to analyze and understand human interaction with digital technologies.
The course considers how technology mediates communication practices, acting as a medium for human-to-human interaction (thus interfacing with the Human-Human Interaction course), as well as how people engage with digital technology as an actor in itself through human-machine communication. In the course, students will learn about psychology and communication research in user interaction with information technologies. Students also get familiarized with interaction design and how persuasive information technologies are created.
Fundamentals and Psychologically-oriented Human-Technology Interaction (HTI)
1. Introduction to the course: Fundamentals and theoretical foundations of HTI
2. User characteristics and the information systems use lifecycle: The role of human factors; adoption, continued use and discontinuance of technology
3. Technology characteristics in HTI: The role of design principles, persuasive technology, and system architecture in user behavior
4. Contextual factors in HTI: Context-of-use and its role particularly in mobile technology interaction
5. Methods for HTI 1: Qualitative approaches for studying and evaluating user behavior
6. Methods for HTI 2: Quantitative approaches for studying and evaluating user behavior
Communication-Oriented HTI, Including Human-Machine Communication (HMC) and Computer-Mediated Communication (CMC)
7. Communication-oriented HTI: Introduction
8. Important theories and concepts in HMC: Computers Are Social Actors (CASA), Actor-Network Theory, Affordances
9. Interaction with disembodied “smart” and AI-driven technology: Chatbots, social media algorithms, augmented reality
10. Interaction with embodied “smart” and AI-driven technology: Social robots, smart speakers, virtual reality
11. Guest lecture(s) and/or lab visit
12. Student presentations
This is an excerpt from the complete course description for the course. If you are an active student at BI, you can find the complete course descriptions with information on eg. learning goals, learning process, curriculum and exam at portal.bi.no. We reserve the right to make changes to this description.