Introduction
As firms become increasingly embedded in international networks, the ability to develop and manage relationships has become essential to firm survival and success. This is particularly relevant for startups seeking to grow or firms trying to innovate while simultaneously protecting their innovations. However, managers frequently encounter issues in their international collaborations, such as those pertaining to conflicting objectives, cultural differences between partners, and intellectual property rights protection. This course aims to develop students’ understanding of the ways in which firms can collaborate, the challenges associated with collaboration in an international context, and the ways in which conflicts can be resolved. Participants will study a number of theories and processes aimed at developing their skills in forming relationships, and avoiding and resolving conflicts between organizations. Participants will learn through engaging in discussion and activities related to negotiation, mediation, arbitration and other dispute resolution processes.